jili 20 Privacy Policy

Last updated: 2026. This Privacy Policy applies to all users of the jili 20 platform at https://jili20.bet.

1. What Information Do We Collect?

When you register and use the jili 20 platform, we collect the following categories of information:

  • Account information: Your name, date of birth, email address, username, and password when you create an account.
  • Identity verification data: Government-issued ID documents or other verification materials submitted when requested during account review.
  • Payment information: Transaction records, deposit and withdrawal history, and the payment method used. All transactions are processed in Philippine Peso (₱ PHP). We do not store full payment card numbers — only transaction references.
  • Device and browser data: IP address, browser type and version, operating system, device identifiers, and screen resolution collected automatically when you access the platform.
  • Usage data: Pages visited, games played, bet history, session duration, clicks, and navigation patterns within the platform.
  • Communications: Records of messages sent to our support team, including email content and live chat transcripts.

We only collect information that is necessary for the purposes described in this policy. You are not required to submit sensitive personal information beyond what is needed for account verification and payment processing.

2. How Is Your Information Used?

jili 20 uses the information we collect for the following purposes:

  • To create and manage your player account and verify your identity.
  • To process deposits, withdrawals, and transaction records in Philippine Peso.
  • To provide customer support and respond to your queries in English.
  • To maintain platform security, detect fraud, and prevent money laundering or other prohibited activities.
  • To improve the platform's functionality, game offerings, and user experience based on usage patterns.
  • To send you account-related notifications such as transaction confirmations, security alerts, and updates to platform policies.
  • To comply with legal and regulatory obligations applicable to online gaming services.

jili 20 does not use your personal information to send unsolicited marketing communications without your consent. If you have opted in to receive promotional updates, you may withdraw consent at any time by contacting [email protected].

3. Cookies and Tracking Technologies

The jili 20 platform uses cookies and similar tracking technologies to operate core platform functions and understand how users navigate the site. Cookies are small text files stored on your device when you access the platform.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function, including session authentication and account login state.
  • Functional cookies: Store your preferences such as language settings and display options.
  • Analytics cookies: Collect anonymised data about platform usage to help us understand traffic patterns and improve the user experience.

Most browsers allow you to control or disable cookies through their settings. Disabling essential cookies may affect your ability to log in or use certain platform features. For questions about our cookie practices, contact our support team.

4. Data Storage and Security

Your personal data is stored on secure servers with access restricted to authorised personnel only. jili 20 applies industry-standard security measures including encrypted connections (HTTPS), access controls, and regular security reviews to protect your information from unauthorised access, disclosure, or loss.

While we take reasonable precautions to secure your data, no online system can guarantee complete security. You are responsible for keeping your account credentials confidential. If you believe your account has been accessed without authorisation, contact [email protected] immediately.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymised.

5. Sharing Data with Third Parties

jili 20 does not sell your personal information to third parties. We may share your data with third parties only in the following circumstances:

  • Payment processors: To facilitate deposits and withdrawals in Philippine Peso through approved payment channels.
  • Identity verification services: To confirm your identity and age when required during account review.
  • Legal and regulatory authorities: When required by law, court order, or regulatory obligation applicable to online gaming in your jurisdiction.
  • Service providers: Technical vendors who support platform operations under confidentiality obligations, with access limited to what is necessary for their service.

All third-party service providers engaged by jili 20 are contractually required to handle your data securely and use it only for the purposes for which it was shared.

6. Your Rights and Minor Protection

As a user of the jili 20 platform, you have the following rights regarding your personal data:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information in your account.
  • Deletion: You may request that we delete your personal data, subject to any legal or regulatory obligations that require us to retain certain records.
  • Restriction: You may request that we limit how we use your data in certain circumstances.

To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe.

Minor Protection: jili 20 does not knowingly collect personal information from individuals under 18 years of age. If we identify that a minor has registered an account, the account will be closed and associated data will be deleted. Parents or guardians who believe a minor has registered should contact support immediately.

7. Policy Updates and How to Contact Us

jili 20 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, the "Last updated" date at the top of this page will be revised. Continued use of the platform after an update constitutes your acceptance of the revised policy.

We encourage you to review this page periodically so you stay informed about how your data is handled. If you have questions, concerns, or requests related to your privacy or this policy, you can reach our support team through the following channels:

You may also review our Terms and Conditions and Responsible Gaming pages for additional information about your rights and obligations as a jili 20 account holder.

Questions About Your Data?

Our support team is available in English 24/7. Reach us at [email protected] or visit the FAQ for quick answers. You can also log in to your account to review your registered information.

Visit FAQ Log In to My Account